Your privacy matters to Techivo.
At TECHIVO IT SOLUTIONS (SMC-PRIVATE) LIMITED, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services. By accessing our platform, you agree to the terms outlined below.
1. Information We Collect
We collect both personal and non-personal information to effectively deliver our services.
a. Personal Information
- Name, email address, phone number, and company details when you contact us or register.
- Payment-related information when required for service transactions.
- Identification details such as national ID or business registration documents for verification purposes.
b. Non-Personal Information
- IP address, browser type, device details, and usage behavior.
- Data gathered through cookies and analytics tools to enhance user experience and service performance.
2. How We Use Your Information
- To provide, operate, and manage our services.
- To verify identity and comply with applicable legal requirements.
- To process transactions securely and efficiently.
- To communicate important updates, service notices, and promotional content.
- To improve website functionality and overall service quality.
- To monitor and prevent fraudulent or unauthorized activities.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following cases:
- Service Providers: With trusted partners such as hosting services, payment processors, and technical support providers.
- Legal Compliance: When required to comply with laws, regulations, or legal requests.
- Business Transfers: In the event of a merger, acquisition, or asset transfer, your data may be shared with the new entity.
4. Data Security
We implement strong security practices, including encryption, firewalls, and secure infrastructure, to protect your data. While we strive to ensure maximum protection, no system can be completely secure, and users are encouraged to take precautions.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyze user interactions. You can control or disable cookies through your browser settings, though this may affect certain features of the site.
6. Your Rights
- Access the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Request deletion of your data, subject to legal obligations.
- Opt out of marketing communications at any time.
7. Data Retention
We retain your information only for as long as necessary to provide our services and comply with legal requirements. Once no longer needed, your data is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to external websites. TECHIVO IT SOLUTIONS (SMC-PRIVATE) LIMITED is not responsible for the privacy practices or content of these third-party platforms.
9. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically to stay informed.